Sunkom Australia Pty Ltd


Support

Sangoma have an excellent Wiki that covers the installation of Sangoma cards in a variety of environments, such as Asterisk and Trixbox

The Wiki is also the place to go for the latest Wanpipe drivers and firmware updates

Latest announcement on hardware and software releases can be found here

A map showing the relationship between Sangoma serial numbers and cards types can be found here


Important information for users of A101/A102/A104 with the new Maxim chipset

Some recent A101/A102/A104 cards using the Maxim chipset may experience problems on Telstra lines, including the inability to connect.

To fix this problem, please ensure you are using WanPipe drivers Stable 2.3.4-12 or Beta 3.1.2 or later, and that you have upgraded the card firmware using the following command:

            cd wanpipe-2.3.4-12/util/wan_aftup
            ./update_aft_firm.sh

This update fixes known problems with E1 CRC4 mode and hardware echo cancellation. See the following URL for more information:

ftp://ftp.sangoma.com/linux/current_wanpipe/ChangeLog.stable

The latest WanPipe drivers can be downloaded from:

http://wiki.sangoma.com/wanpipe-linux-drivers


Selecting a Sangoma card

It is important to choose the correct Sangoma product for your needs. A quick guide is provided below. Note that all cards are available with either PCI or PCI-express interfaces, and with or without hardware echo cancellation.

Analog FXO (exchange) or FXS (handset)

1 to 24 lines A200 with 1 to 12 modules
OnRamp 2 or ISDN 2 1 to 24 lines A500 with 1 to 12 modules
OnRamp 10,20,30 or E1 1 line A101
2 lines A102
4 lines A104
8 lines A108

WANPipe settings for A10x cards

The following guide may be useful when configuring the Sangoma WANPipe drivers for use with Australian providers:

Media type E1/T1 This will be E1 for all Telstra and Optus lines. Only select T1 (or any of the other options) if you know you are connecting to foreign equipment
Framing type CRC4/NCRC4 Telstra and Optus use CRC4
Clock Normal/Master

Normal means that clocking is provided by the remote end, which will be the case for most provisioned lines
Master means that the Sangoma card provides the clocking itself. This should not be necessary in most cases - if it is, you should already know why!

Signalling type PRI CPE/PRI NET CPE stands for "Customer Premises Equipment" and is the setting that most Telstra and Optus lines will expect
Only select NET if you know the remote device is in CPE mode.

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